Fameways is committed to providing a satisfying customer experience. Therefore, we guarantee refunds under certain conditions.

Refund within 14 days after purchase:

• If you are not satisfied with the service, you can request a full refund for your purchase within 14 days.

6-Month Guarantee on Lost Followers:

• In case of a reduction in purchased followers, we will compensate for the losses for a maximum period of 6 months. Please notify us via customer support.

General Refund Rules

Customers dissatisfied with our services can request a full refund within the first 14 calendar days following the date of the initial purchase. Refund requests must be initiated by our customer service agents, accessible by email at [email protected], including the following information about your order:

• Full name
• Email
• Order number
• Reason for refund request
• Date of refund request
• Name of purchased product/service
• Date of service or product purchase
• Amount of refund requested

Exclusions

The following scenarios are not eligible for refunds:

• Credits or free services.

• Services that have already been fully rendered and confirmed.

• Accounts that violate our terms of use.

• If your page or account already had 50k+ followers/likes/views before placing the order, the refund guarantee will not be covered, as it would not be possible to determine the origin of lost followers/likes/views.

Procedure

To initiate a refund request, contact our agents with your order number and a detailed explanation of your request at [email protected].

Our team will review the request and notify you within 3 to 5 business days if it has been approved or denied.

If approved, the refund will be processed to your original payment method, typically within 7 to 10 business days.

Right to Refuse Refunds

We reserve the right to refuse requests under the following circumstances:

• Any attempt to abuse or exploit the refund policy.

• Multiple refund requests from the same customer for the same or different services.

• Failure to adhere to the terms and conditions outlined in this section and other sections of our terms of use.

Specific Service Guidelines

Once services are fully rendered and confirmed, they are no longer eligible for a refund. If you encounter any issues, please contact our customer service for assistance before the expiration of the 30-day period.

Inquiry Requests

All inquiries related to this policy should be directed to our team via email.

By making a purchase, you agree to this policy in its entirety. We reserve the right to modify or update this policy at any time without notice.

Service

We are not affiliated with Instagram, Facebook, or any third-party partners.

It is your sole responsibility to comply with the rules and laws. You use our services at your own risk.

We are not liable for your actions or their consequences. We are not responsible if your Instagram account is banned for any reason.

We require your Instagram username to obtain necessary information. We do not store, share, or distribute your username to any third parties.

The expected number of followers, likes, and views is not guaranteed in any way.

We cannot guarantee continuous, uninterrupted, or error-free service functionality.

It is the customer’s sole responsibility to ensure their accounts are set to “public.” Any downtime related to a change in your profile to “private” will not result in a refund for that period.

You agree that by purchasing our service, you fully understand and accept what you are purchasing and will not file fraudulent disputes.

We reserve the right to modify, suspend, or remove all or part of our service or its content at any time without notice and without liability.

No guarantee on unsubscribing real followers:

• Real followers may unsubscribe based on your posts; no refund will be issued in this case.

Managing start dates:

• You can choose to start your order on your desired date at no additional cost.

Contact support by email at [email protected] for any refund requests. We will process your request within 24 business hours.